Web Solutions NZ

Important security notice

Published 28 August 2026

If you received an email with the subject Your Medicare Kit Is Ready that appeared to come from websolutio.nz — we did not send it.

It is a fraudulent message. Please do not reply to it, and do not click any links or open any attachments it contains.

What happened

On 27 August 2026, a credential used for sending email was accessed without authorisation and used to send fraudulent messages carrying our domain name. We did not send these messages and did not authorise them.

We hold no medical or insurance information, and we have no involvement in Medicare or any similar programme. Any message suggesting otherwise in our name is fraudulent.

If you received the email but did not act on it

No action is needed. Delete it, and mark it as spam or phishing in your email programme if that option is available — doing so helps your provider block similar messages to others.

If you clicked a link or entered information

Please take these steps

Do not enter any further details on any page reached from that email.
If you entered card or bank details, contact your bank or card issuer immediately and tell them you may have been targeted by a scam.
If you entered a password, change it now — and change it anywhere else you have used the same one.
If you provided Medicare, insurance or other personal identifiers, treat them as compromised and report it (see below).
Run a security scan on the device you used, in case anything was downloaded.
Watch your accounts and statements over the coming weeks for anything you do not recognise.

Where to report it

If you are in the United States, you can report Medicare-related fraud to Medicare on 1-800-MEDICARE (1-800-633-4227), and report the scam to the Federal Trade Commission at reportfraud.ftc.gov.

If you are in New Zealand, scams can be reported to CERT NZ at cert.govt.nz.

Elsewhere, report it to your national consumer protection or cybercrime agency.

We are sorry that our domain name was used this way, and for any concern it has caused.